"Manish drives terribly in India and awesomely in USA. Is Manish then the problem or the transportation system in which Manish is embedded in. Is leader's job then to fix people or to fix systems of which people are part of"

Struggling despite adopting DevOps, Agile, SAFe, LeSS, Lean , etc. What if the root cause of issue is your default Analytical Thinking the used to adopt the frameworks instead of prescribed Systems Thinking ? 

People can become helpless against the systems in which they are embedded. Change people and nothing much would change. Change the system of which people are part of and everything will change. 

When Jay Forrestor said "Complex system works in counter intuitive ways", what he meant was that our thinking is counter to the ways of system. We need to question our thinking before we question our systems. 

Visible cultural problems are mostly manifestion of dysfunctional invisible systems. Cultural transformation fails because we act to change people instead of acting on changing systems of which people are part of. 

Are you prisoners of systems of prisoners of thinking that guided you to design the system. You can't break through broken systems till you break through the thinking that limits your ability to question the thinking.  

Biggest challenge dealing with growing complexity is lack of method to understand if our understanding of systems is right or not. That method is called epistemology and what if our epistemology is getting outdated.  

Quality, productivity, engineering effectiveness are not problems. They are manifestation of technologists applying analytical thinking to techno-social systems instead of  applying newer Systems Thinking.  

Every system is perfectly designed to give the result it gets". Design is a function of thinking, so all our problems emanates from our thinking. It's time we think about thinking before we fix systems.  

SystemsWay

An innovative management approach rooted in Systems Philosophy

About

SystemsWay a distinct management approach rooted in Systems Philosophy. The term "philo-of-sophy" means the love-of-knowledge.  The primary pursuit  of philosophy has been to develop filtering capability to separate knowledge out from pseudo-knowledge and nonsense. Despite not learning [good]philosophy explicitly, almost everyone believe they possess the filtering capability because . However, SystemsWay asserts that much of today's organizational and societal problems stem from our current implicitly learnt philosophy. Despite past successes, this philosophy is now inadequate for understanding and dealing with complex problem of modern world. The purpose of SystemsWay is to spread the knowledge of Systems Philosophy via its academy so people can develop better understanding of complex systems around them  and help people solve organizational dysfunction and techno-social problems via its consultancy arm.   Read More about Systems Philosophy and SystemsWay Purpose

Our Offerings

Academy

SystemsWay Academy leverages newer Systems Approaches to teach business and management courses to executives, technologists and professionals. Our courses are rooted in Systems Philosophy which trains you to see world around you as systems and enables you to drive systemic changes in your life, work and business.  Learn More

Consulting

 SystemsWay consulting is ideologically different. Instead of focusing on reducing short term measurable cost, we drive systemic change by improving manager's understanding of systems in which they are embeded so they themselves can fix their organizational problems leading to sustained quality, productivity and reduced cost. Learn More.

TESTIMONIALS

Maria Mileder

Sr. Manager, Learning and Development @PayPal
     

I highly recommend Manish Jain’s Systems Thinking Workshop for its engaging curriculum and thought-provoking challenges and its value in promoting systems thinking as a crucial tool for innovation in a company. By learning to approach issues from a systems perspective, attendees can break down silos and see the interconnectedness of all aspects of a business. This mindset leads to more effective problem-solving and a greater ability to become change-makers within their organization....Once you’ve gone through this workshop, you can no longer ignore ineffective systems. Manish is a true thinker and an excellent and incredibly applied teacher. He lives and breathes systems thinking, bringing value to every conversation and interaction. I highly recommend Manish’s workshop(s) to anyone looking to expand their knowledge and understanding of systems thinking and its value in driving change.

Hunter Bingham

Sr. Software Engineer@PayPal
     

.... met Manish in his Systems Thinking Workshop ... no other external source has had a more profound impact on the way I think or act. He has done so simply through debate, discourse and dialogue...Workshop that Manish created and runs is incredibly engaging...I left this workshop with a new set of theoretical tools that I can use to tackle any problem, a rekindled passion to pursue my purpose and goals, ... take a more active approach to solving or dissolving problems in my personal and professional life. I know Manish has had a similar impact on other people... I consider myself very lucky to know him

Badhree Babu

Technical Architect@PayPal
     

.... I was prepared for an eventful hands-on training. But what I got was a minds-on training. He literally made all who attended to pause and think. He made us realize, with undeniable scientific evidence, that we have been doing so many things wrong, not just at professional life but also in personal life. He set us up in a trajectory, to gain infinite knowledge and my life changed after that.

I have seen him influence, coach and challenge people across the organization, across all levels. I have seen collogues who transformed because of him and solve complex systemic problems. He understands how organizations work. He understands how the world works.  Manish is one of a kind and I know he will one day make a larger impact in the whole world for the better. I am so glad that I got me meet him and I recommend his training to everyone.

Maria Collins

Director, Office of CTO @PayPal
     

...I had the profound opportunity to attend Systems Thinking Workshop and learn from Manish...truly grateful for opportunity to review and reflect on my mental models and develop a little more Systems Thinking Awareness. Manish has craftily created a curriculum that re-enables one’s ability to THINK. I understand that it takes years to truly become a skilled systems thinker. I know that I must first focus inward to fix myself and take responsibility to observe the signals and systems around me. I am to specify the problem statement, develop a mental model and collaborate with others who will refute and thus refine that model, and forever strike “unintended side-effects” from my vocabulary. Of course, it is not that simple, and I now have a brighter path to knowledge and understanding before me. I highly recommend Manish Jain and his systems thinking workshop. It is well worth your time and effort.

Jose Buraschi

Sr. Directory of Program Management @PayPal
     

Most people who attend his workshop call it life-changing. His workshops have been life-changing for me. I strongly recommend Manish’s Systems Thinking workshop to everyone and recommend executives take his coaching advice. He has the power to change your understanding of the systems to which problems belong and open you to possibilities that you have not seen before.

Laksh Raghavan

Managing Director of Cybersecurity @ JP Morgan Chase
     
Beware of engaging in conversation with Manish! He is one of the best bulls**t detectors I have encountered in my life. His ability to refute and cut through the nonsense to get to the root of the issue is remarkable. 

Pratik Surana

Managing Director of Cybersecurity @ JP Morgan Chase
     
He possesses a rare ability to see through difficult challenges, assisting others in uncovering the underlying dynamics and interdependencies. I have seen Manish influence so many members (from experienced  C-level leaders to Engineers to Interns starting their journey in technology), and it has been a true honor to learn from  him

Read All Testimonials

Meet the FOUNDER

Manish Jain

Fallibilist, Refutationist, Systems Thinker, Techno-Social Problem Solver
Manish Jain is an Applied Organizational Theorist and founder of SystemsWay. His journey began with a simple yet profound question: Why do people suffer in systems they themselves have created? This inquiry extended to why employees complain about workplace systems they helped develop, and why citizens are dissatisfied with their country's systems. Despite having the power to fix these systems, people often experience issues like poor quality, low productivity, and failed projects, almost as if they were sabotaged by outsiders

Manish realized that the root of the problem lies in a fundamental misunderstanding of ways in which systems work. People instinctively create systems but fail to understand their ways of workings. He established SystemsWay to educate others on the intricacies of systems and the crucial roles designers, operators, and managers play in success of system of which they themselves are part of.. Read More

Frequently asked questions

Why was SystemsWay founded.

SystemsWay academy was founded with one singular goal.To shift the social and management narrative from 

"complexity as the problem" to "our lack of understanding of complexity as the problem". 
"how to deal with complexity" to "how to deal in complexity".  
"eliminating complexity because it's bad", to "embracing complexity because its good".


We believe that this change of narrative is first step towards for humans to use complexity to their advantage. This change of narrative allows leaders to

stop acting like victims by pointing finger outwards towards complex system which does not work the way they want them to and
start acting responsibly by pointing finger inwards and self-reflect what we do not understand about these complex system that they do not work in ways we expect.


But if asking people to embrace complexity makes people embrace complexity then complexity would not be the problem to begin with. Dealing with and embraching complexity requires to This would open them up to a newer perspective of how complexity can be leveraged as a competitive advantage in both surviving today and thriving tomorrow. Complexity will be a defining feature of 21st century. It's a feature and not bug. There is no alternative to learning the ways of systems so leaders can design, operate and manage complex systems so systems can deliver the result leaders want systems to deliver.

Ask A Question and We will update the FAQ  and inform you.

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